Grand Residences Riviera Cancun, All Inclusive, Puerto Morelos

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Key details

About the Hotel

Boulevard El Cid, Unidad 28, Lote 1, Puerto Morelos, Mexico

Perfect

9.2

9.1

/10

4.2

“Nestled on a stunning natural beach with aquamarine waters, the hotel's location is simply divine and perfect for relaxation.”view full review

Amenities

Grand Residences Riviera Cancun is a beachfront resort offering high-end amenities, including an oceanfront infinity pool and multiple gourmet restaurants. The hotel provides complimentary round-trip airport transportation and 24-hour room service. With an extensive wellness program, it also hosts various activities for guests of all ages.

Rooms

The hotel offers a range of luxurious suites, from Junior Suites with private Jacuzzis to expansive Four Bedroom Presidential Suites with personal pools. Each accommodation features modern conveniences, including gourmet kitchens, spacious living areas, and stunning ocean views. Select suites also include private terraces, enhancing the relaxation experience.

Location

Situated along pristine beaches, Grand Residences is located just 20 minutes from Cancun International Airport and near the charming town of Puerto Morelos. Guests can explore nearby natural attractions, including the Mesoamerican Reef and local cenotes. The vicinity allows easy access to cultural sites, merging relaxation with adventure.

Wellness

The resort prioritizes wellness with a full-service spa offering a variety of treatments, including massages and skincare therapies. Guests can participate in yoga classes to promote relaxation and mindfulness. The resort's fitness center provides state-of-the-art equipment for guests seeking physical activity.

Dining

Dining options include three gourmet restaurants featuring both Mexican and international cuisine, ensuring a diverse culinary experience. The hotel offers themed dining nights, ranging from Italian to seafood, enhancing guests' dining adventures. An extensive selection of premium drinks is available, complementing the meals with top-tier offerings.

Highlights

Location: 20 minutes from Cancun International Airport

Rooms: Range of luxurious suites with ocean views

Dining: Three gourmet restaurants with themed nights

Wellness: Full-service spa and yoga classes

Activities: Kids Club with various programs and events

Transportation: Complimentary round-trip airport transfers

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite 2 double beds Non-Smoking

2 persons

59 m²

2 Double beds

Shower

Coffee machine

room details

Master Suite One bedroom King Bed Beachfront Non-Smoking

2 persons

167 m²

1 King-size bed

Shower

Coffee machine

room details

Master Suite One bedroom King Bed Non-Smoking

2 persons

167 m²

1 King-size bed

Shower

Coffee machine

room details

Three-Bedroom Suite

2 persons

281 m²

2 Single beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Experience

The dining at Grand Residences was truly amazing! The theme nights introduced a wonderful variety to our meals, especially the Seafood Night and the breakfast buffet, which were both delicious and nice. Each dish was carefully prepared, and I appreciated the attention to detail that went into the menu variations. Eating under the stars, with fantastic food, made each meal special.

Eileen23. USA, read full review

Fantastic Kids Club

The kids club at Grand Residences exceeded my expectations! My children couldn't wait to participate in all the activities that the staff organized, from beach volleyball to educational games. Ivonne and Melissa were really good in creating a fun and engaging environment. It truly gave us the parents some well-deserved relaxation time knowing our kids were in good hands.

LewisLovesTravel. Canada, read full review

Luxurious Suite Experience

I was blown away by the spaciousness and luxury of our suite! The layout was well thought out and included all the necessary appliances for a comfortable stay. The 'rainfall' shower was a good touch, making every morning refreshing. I felt like I was in my own little oasis, which made the vacation even more enjoyable.

CharlieTravel2024. UK, read full review

Relaxing Spa Experience

The spa services were relaxing and rejuvenating, providing a perfect escape from the sun. Although I faced some wait times, the quality of the treatments made it worth it. The tranquil environment of the spa allowed me to unwind fully and indulge in some self-care-a must after a long day at the beach!

BobbyRelaxation. Australia, read full review

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Tennis court
Golf course
Table tennis
Yoga class
Sports trainer

Guest Parking

Cookware/ Kitchen utensils

Services

Free airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Solarium
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Washing machine
Free toiletries
Bathroom telephone

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Boulevard El Cid, Unidad 28, Lote 1, Puerto Morelos, Mexico

Map view

Boulevard El Cid, Unidad 28, Lote 1, Puerto Morelos, Mexico

City landmarks

Park

Dr. Alfredo Barrera Marin Botanical Garden

2.1 km

Beach

National Reef Park of Puerto Morelos

3.2 km

Landmark

Sanctuary of Hope

2.0 km

Landmark

Faro Inclinado

3.2 km

Landmark

Puerto Morelos Lighthouse

3.1 km

Landmark

Cenote La Noria

3.2 km

Landmark

Artisans Market

2.9 km

Church

Parroquia San Jose Obrero

3.1 km

Public Building

Palacio Municipal de Puerto Morelos

3.1 km

Landmark

San Jose Catholic Parish

3.1 km

Landmark

Puerto Morales Botanical Gardens

3.2 km

Landmark

Puerto Morelos Town Square

3.1 km

Landmark

nuestra senora de Guadalupe

3.1 km

Landmark

Letters of Puerto Morelos

3.2 km

Landmark

welovepuertomorelostours

3.2 km

Landmark

Puerto Morelos Reef

3.2 km

Lighthouse

Leaning Lighthouse

3.2 km

Landmark

Catholic Church

3.6 km

Landmark

Diveshop Diverspoint

3.2 km

Landmark

La Ventana al Mar

3.3 km

Landmark

Ruedo de toros

3.3 km

Landmark

club de playa

3.4 km

Beach

Club de playa Villas La Playa

3.4 km

Landmark

Day & Night Beach Club

3.5 km

Landmark

Mercado Municipal

3.4 km

Landmark

Ojo de Agua Beach

3.5 km

Store

Playa Publica puerto morelos

3.6 km

Park

Arrecife De Coral

3.5 km

Landmark

Santuario de la Esperanza

4.0 km

Getting around

City Centre

Puerto Morelos5 min · 3.2 km

Airports

Cancun (CUN)45 min · 29.6 km

Aeropuerto de Playa del Carmen (PCM)59 min · 39.3 km

Reviews and Ratings

Feedback from previous guests about their experience.

Rick

United States, February 2025

8.4/10

My stay at Grand Residences was exceptional, with kind staff and great service making our trip memorable. The master suite was spacious and clean, complete with its own little pool that the kids loved. However, the dining experience was a bit hit or miss, and the rush at checkout left us feeling a bit pressured. Overall, it was a fantastic family vacation, but some aspects could be improved for a smoother experience.

Rooms

10.0

The master suite was gorgeous, spacious, and perfect for our family of five, featuring a private pool, comfortable beds, and a fantastic shower.

Service

8.0

Most of the staff were friendly and accommodating; however, the service was inconsistent, especially during busy times.

Location

9.0

The hotel is conveniently located, offering easy access to attractions between Cancun and Playa del Carmen.

Dining

6.0

While some meals were excellent, there were a few disappointing dinner experiences due to slow service and errors in our orders.

Facilities

9.0

The pool area was well-maintained, and there were plenty of amenities to keep my family entertained, making it a solid choice for families.

Leo

United States, January 2025

9.0/10

Our stay at the Grand Residences was exactly what we needed after a hectic time in NYC. The staff made us feel incredibly welcome, and the facilities were impressive. The only drawback was some inconsistency in the dining experience compared to our previous visits, particularly regarding menu options. Overall, a delightful experience with only minor setbacks.

Rooms

9.0

The rooms were spacious and comfortable, featuring a beautiful sea view and a jacuzzi tub. It was a perfect setting for relaxation.

Service

10.0

The service was exceptional throughout our stay, with staff members like Liza and Osman consistently going above and beyond to cater to our needs.

Location

10.0

The location was superb, with easy access to the beach and beautiful views all around. It was peaceful and not crowded at all.

Dining

7.0

While the food was generally good, I felt there were fewer options than previous years, especially notable items like lobster were missing from the menu.

Facilities

9.0

The pools and beach area were well maintained, and there were plenty of activities available for the kids which made our family time enjoyable.

Welcoming staff

Limited dining options

United States, January 2025

8.6/10

I had a fantastic stay at this luxurious resort! The spacious, high-end accommodations were a highlight, and the service was generally excellent, particularly by the pool. However, some dining experiences were hit or miss, and the concierge service could improve. Overall, it was a special getaway, and I'd happily return after saving up again.

Rooms

10.0

The two-bedroom suite we stayed in was incredibly spacious and beautifully furnished, providing ample comfort for our family of seven.

Service

8.0

Service was mostly excellent, with restaurant staff providing prompt service and housekeeping keeping our room fresh without intruding.

Location

9.0

The resort is ideally situated, just a short drive from the airport and conveniently close to Playa Del Carmen.

Dining

7.0

While breakfast and some dinners were delightful, a few meals didn't meet expectations in terms of flavor, especially on seafood night.

Facilities

9.0

The pool and beach areas were meticulously clean and well-maintained, making them great places to relax.

Spacious accommodations

Inconsistent dining quality

Paul

United States, November 2024

9.6/10

Our stay at Grand Residence Riviera Cancun was nothing short of incredible! The luxurious upgrades and attention to detail really enhanced our experience. The spacious and modern suites provided amazing comfort and the staff went above and beyond to ensure we had a memorable time. The only downside was the limited hours of some bars, which made it tough to get drinks late at night. Overall, it was great value for the price!

Rooms

10.0

We were thrilled to find out we had been upgraded to an ocean front suite from our booked ocean view suite. The suite was spacious, had a fully equipped kitchen with high-end appliances, and a large balcony with stunning views.

Service

10.0

Service was unsurpassed. Our private concierge was attentive and took care of all our needs from the moment we arrived, including custom dinner arrangements and activity planning.

Location

9.0

The resort is perfectly situated along the Riviera Cancun, feeling remote but still close enough to local attractions. It's a charming area that retains some of its fishing village roots.

Dining

10.0

Dining was a treat! From the extensive breakfast buffet with made-to-order stations to memorable dinners, the culinary experiences did not disappoint.

Facilities

9.0

Facilities were top-notch, including multiple pools and well-kept areas offering plenty of relaxation options. We especially loved the adult-only pool for some quiet time.

Steve

United States, September 2024

5.6/10

Rooms

Service

Location

Dining

Facilities